john, im glad you had pleasant experiences with dyson, but when i called and stated the same things you did a while back, the b!t#$ on the phone basically insisted that i dont clean my dyson or that it's my fault why it clogs!!!!!
joe April 2010 |
If you have access to an air compressor, try blowing the assembly out without the clear canister attached. I use my Dyson daily so I tend to do this every 6 months.
Erica November 2009 |
John, good advice thanks.
P.S, As you 'had a go' at other contributor Alan, I'll bite :)
It's 'Nothing to lose' not 'nothing to loose'
But again, thanks for the advice, I'm going to check the top of the cyclone tonight as I've been having cut-out issues.
Keith
Keith June 2009 |
use an AK47 that will do the trickk
loz\ May 2009 |
Alan
I had this problem with my DC07 and found the top of the cyclone was stuffed full of compacted dust.
You can (should be able to ) see all way to the top if you look up through the bottom of the center column. If there's a load of dust up there, you should be able to dislodge a lot with a cane and a good shake.
I actually got to the point where I had nothing to loose, so I actually took the very top plate off the cyclone (3 or 4 Torx screws) and saw a huge plug of dust.
Do please note: Getting the top off and back on again is a **real bugger** because of the unlatching mechanism. Also, you can't takew the cyclone apart any further than this. The top half is bonded to the bottom half, not screwed.
Having proved that Dysons **do** clog, I phoned Dyson and got hold of someone technical.
I described as briefly and concisely as I could the problem - top of the cyclone full of dust - and pointed (politely) out that Dyson's advertising stated clearly the machine was supposed never to clog. Ever.
I made no attempt to disguise the fact that my vacuum was out of warranty.
Dyson simply sent me a new cyclone and dust can free of charge!!!
I have a small dentist's style mirror and had a look through the hole at the back of the cyclone assembly, where the cyclone assembly connects to the suction port on the vacuum main body.
If you squint through this hole, you can see the 1/2 inch nozzles on the bottom of a couple of individual cyclones.
The old assembly had a bar across each nozzle. I think the bar was at a slight pitch - like a stationary airscrew - to make the air swirl as it went up.
The new cyclone assembly had no bar, but I thought I could see some spiral grooves in the bore of the holes instead, which should have been enough to start a swirl.
So, it looks like there was a design change in the cyclones at some point (could it be that the old ones tended to clog?).
The vacuum is now back in business and sucks like a Turkish masseuse.
Did that help any?.
P.S. please do try using capitals at the beginning of sentences and for proper nouns - it makes text much easier to read!!
John March 2008 |