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Home > Kitchen Appliances, Dishwashers > Question
kitchen appliances, dishwashers, dishwashers, wash, plates, glasses, cycle, water

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Neff dishwasher not rinsing or really cleaning top shelf?

I have tried cleaning the dishwasher including filters, running special cleaning programmes but this has not worked and my dishwasher does a dreadful job - or no job on the top shelf. Glasses are left with thick silty residues and mugs remain stained at the bottom. I believe the dishwasher is about 6 years old. There is a fault with the dispenser box which is broken so I just throw the cleaning tablet in - but our previosu home owners told us that the machine ran fine like that for them. I think the dishwasher is probably terminal and needs replacing - but would welcome any advice out there.

Sally Willcock
January 2008

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Tried Mr Helpfuls solution and removed what looked like part of a prawn shell in the angled hole on the arm - I had previosly checked the arm but thought it was clear - obviously not
Thanks again!

Russell
January 2011
Mine isn't cleaning on the botton, changed the spray arm, still no luck, any ideas ?

Andy W
July 2009
My Neff dishwasher (I forget the model but it cost close to 600) broke after 7 1/2 years of use. The quotation they gave me to fix the thing was nothing short of robbery. I ended up throwing it away which infuriated me and was obviously bad for environmental reasons. A friend convinced me to buy a Meile which is very expensive but has an excellent reputation for quality. It runs like a dream, is so quiet I have to put my ear to it to make sure its running and it doesn't break down. Sorry this doesn't give you help with your problem but I fear that Neff is, well, naff. Get rid of it, get a Meile and don't look back.

Deb McDonnell
March 2009
i found this at fixya.com, and i think it's solved my problem which was the same as yours:

"I had this sand residue just on the top shelf and found that the upper spray arm was not rotating around. (I opened the door a few times when it was washing to find the spray arm in exactly the same position). I had a quick look at the spray arm holes but did not notice any obstructions... However on closer inspection, I discovered a small hole pointing sideways at each end of the spray arm. The spray from these holes propel the spray arm to rotate. Both were blocked by a small ball of hair like substance. I had to use a needle to remove this and this solved my problem."

better than this john id**t trying to get you to buy a new one!!

mr helpful
March 2008
Just lobbing the tablet in Sally is not really the thing to do as the initial cycle is usually a quick rinse - so the detergent effectively is drained away. There is a possibility that the spray bar below the top tray is bunged up with rice grains or suchlike so you may like to give that a clean. However if I were you I'd treat myself to a new one....you know you want to!

John
January 2008

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