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Home > Kitchen Appliances, Dishwashers > Question
kitchen appliances, dishwashers, dishwashers, wash, plates, glasses, cycle, water

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How do I reset a Kenwood KDW12ST3A?

Machine appears to be stuck.

On turning on, lights flash as standard and then display reads "- - -" and I cant select a program.

Previous cycle finished fine, no residual water in machine. Water pressure fine, assume electricasl supply fine as lights appear.

Have tried unplugging the machine for a while. Also, leaving the door closed with the machine off for a bit (which used to work). Problem has been intermittent since we got the machine but can usually rectify. Been stuck for 4 days now.

Rang Kenwood, who said there would be a reset button under the panel at the rear, but I couldnt see one on removing the black plasticpanel.

Any ideas?

Anyone else had the problem?

Lee Immins
January 2008

 Add an answer      New question      Related questions
    
Just repaired our door switch, the switch cost £10 and next day delivery was £8. Swapped out the switch and flicked the new switch to open position ( this takes a little force as its sprung), replaced door panel and bingo...good as new.

Paul Day
February 2020
This worked a dream. Thank you so much, saved me a fortune.

Kathy
December 2017
Hi my dishwasher kdw12st3a is showing fault code E3 can u tell me what's wrong,

Barbara
December 2016
Same problem here. Have done the door catch but its still not working :(

paula
September 2015
BRILLIANT! This is the first time we have ever been able to fix something with online advice. It was definitely the door lock our model is KDW60W10 took inside door panel off and the door catch. Flipped the plastic door catch so it faced horizontal toward the metal male part of the catch instead of upward.

H
January 2015
My built in Kenwood D/W had the lights no one home scenario. I did notice it wasn't shutting properly too. Manually pushed the door catch in the door back into position thus releasing the door closed sensor switch after gaining access by removing the door front.
Caution turn off electric and support the built in door front when releasing. Mine dropped off like a tombstone. None the worse for wear though, but that was more luck than skill.

Chris P
November 2014
i had the same problem displaying --- took door apart moved the wires on the catch switch it made a bleeping noise then i was able to press programs again all seems ok now thanks for advise =

1 oakbank
December 2013
Thank you - saved me a call out fee.

Chris James
April 2013
I have just looked at a fault on my kenwood dishwasher it would not select a program and was showing 88 in the display. turns out it was a simple door catch problem where the catch was out of alighnment. pushed it back and now it runs ok. will let you know if I have any further problems

lovethaicuisine
February 2012
1] Check that plug hasn't dislodged at the rear.
2] Check fuses on plug and wall switch (just create a circuit with a bulb and a battery/dry cell and fuse no need for expensive testers)
3] If you removed the switch to the door connector for better access, ensure that you replace it the right way round. There is a switch on the upper surface that remains off if you clip it on the wrong way round.
4] At the rear of the detergent box is a set of levers/switches. On the left underside of this is a spring loaded switch. Push it up till you hear/feel it click.
I did this and it all worked fine. The program button restarted to work.

Reagon
March 2011
Just to say thank you all so much for taking the time to answer all these questions. We've had the same problem, we took apart the door as you explained, pushed the switch in and now we're off again! Yeah, no more doing dishes by hand!

Rosie Lilley
May 2010
Thanks guys, this has just saved me! It actually takes longer to get the screws out that to reset the catch with a firm push!

Neil
February 2010
If you need a replacement control board / display for one of these dishwashers, there's one on eBay for less than half price. It's £39.99 - Just noticed and thought I would pass it on!!

Simon
October 2009
thanks to the previous posting just fixed mine in 15mins. no programme and yes the door would not close. unscrewed front panel, screws are accesses by opening door and looking on outside rim of door... there are about 8 ish then get the white plastic door catch and flip it towards the metal loop, close door switch on an go thanks p

paul london
June 2009
It is the door switch - turn off the power - undo the screws securing the front panel ( you can leave the bottom 2 in) it will drop forward. use a "blunt" knife - or similar - and flip the switch back. If you have to take the switch out and disconnect the leads - make sure you put them back on the same two bottom contacts!

iksnamors
November 2008
i have the same problem, i managed to select a program the other day, then the wife switched it off at the wall and am now stuck with the - - - - "so frustrating"

Phil, Bristol.
September 2008
Yes give it a good swift kick on its left side.

robert
August 2008
We have the same dishwasher and the same fault. Our engineer (supplied by kenwood through ringing curry's product support) came out and had it fixed in 5 mins. It is the switch inside the door closing mechanism (you may notice that the door isn't clicking closed) Our switch had moved out of place. He took the door cover off, moved it back into place, and this now allows you to choose your cycle, the door clicks closed and the machine starts. This was about 6 weeks ago and our dishwasher has again developed the same fault. I will be looking for a refund / replacement but different product now.

karen
March 2008

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