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Home > Computers, Desktop PCs > Question
computers, desktop pcs, computer, pc, desktop, windows, software, xp, 2000, 95, 98, computer problem

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Windows 2000 unable to delete programs or run desktop search/other programs?

When I switch on computer a message comes up saying that desktop search isn't working and giving me options to retry, ignore and try again next time or something else.

When I bring up "help" tab, the list of subjects on the left comes up but panel to the right shows no information.

When I try to use add/remove progams I get an errot r message: "An unexpected error occurred. Object does not support this property or method res://sp3res.dll/default.hta Line: 21

The box then shows options in the grey boxes to the left but nothing works in the right box which is blank except for headings.

I was given a present of the computer but there were no disks. everything was already loaded into the machine.

I also need to use a "LIzard" viewer to view some documents but this will not load.

I think everything else is working ok but this problems is becoming very frustrating.

Would welcome any advice.

Thankyou.

Kalilileth
January 2008

 Add an answer      New question      Related questions
    
This is the step-by-step list I got from a forum:

1. Getting the very latest MS live updates and installing (ironically this is the very thing that 'exposed' the trouble in the first place) 2. Following Step 4 in the resolutions listed at http://support.microsoft.com/default.aspx?scid=KB;en-us;q266668 3. Downloading and running the latest freeware version of Ad-Aware from lavasoft (Even better with Dap installed the Ad-aware prog downloaded in 3.5 mins) Ad-Aware detected an unbelievable no. of objects (data miners, diallers etc). On quarantining and deleting (and then for good measure re-booting) hey presto the registry had been restored and add/remove programs works!! Not only does it all work again the whole machine has speeded up 100% having got rid of all the hidden processes!!

The discussion is here:

http://www.annoyances.org/exec/forum/win2000/t1049147278

Hope that helps you out

Jason
January 2008

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