|It's already been said. The pulley, which is made of softer metal than the spindle securing bolt becomes loose, wobbles and throws the drive belt. This is why you can hear the motor but the drum does not turn. Tightening the pulley bolt won't help as the hole that accommodates the spindle will have distorted. To check this is the problem you will need to remove the back cover of the machine with a Philips or pozi drive screwdriver. REMEMBER TO DISCONECT THE POWER FIRST. |
Solution- buy a new pulley. When fitting add a couple of penny washers, available from most hardware stores. Take the bolt and place the provided washer onto it first. Then add the 2 bigger washers and tighten the retaining bolt as much as you can. The larger washers spread the load of the bolt at the pulley centre and will prevent reoccurrence. If you don't add the extra washers this fault will reoccur eventually.
|I've had this problem twice in the last 7 years from new, drum pulley wheel is indeed made from very soft metal, rubbish design really from a premium brand. Problem is easy to fix, if you can get access to rear of machine, and new pulley can be purchased for about £25. Or if your a bit handy you can do as I've done and just pack out the wear with a shim, and save your money. |
Total job time about 20 mins from start, only a positive screwdriver and 13mm spanner required.
|My machine has this fault, which is due to the pulley wheel becoming unstable and wobbling so much that it casts off the drive belt. This appears due to the pulley wheel wearing where it fits onto the drum drive shaft, probably because of the soft nature of the pulley wheel casting material which easily wears. Replacement of the pulley wheel solves the problem but keeps reoccurring.|
|The drive belt has come off. This connects the electric motor to the drum. It could be as simple as pushing it back on and it will work okay, but it could be that something else has made it come off. Either way you will need to get access to the back of the machine and remove the rear panel|
Did you ever get a solution to this? What the problem in the end? i have the same problem. I have already tried clearing the drain pump and that doesn't help. I guess the drum has disconnected from the motor.
Any advice would be apprecaited.
|Disconnect power. Unsrew bottem pannel. Remove hoze with valve. Drain into bucket etc. remove small round cover to left. unblock/make sure roter turning freely. if still not working drain pump (just unblocked) is probably broken.|