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Home > Household Appliances, Vacuum Cleaners > Question
household appliances, vacuum cleaners, hoover, suck, sucking, air, motor, carpet, rug, clean, power, watts

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Electrolux Epic 6500 SR Shuts off when power hose plugged in?

My Electrolux Epic 6500 SR Shuts off when the power hose is plugged in. It will run just fine, if I take the power hose off. When I start it up, it just powers down in less that 2-3 seconds. I get the "bag full" light when it powers down, but it's a brand new bag. I even tried several other new bags. I have vacuumed and "snaked out" the power hose. The power hose brush will start up with the vacuum before the system powers down. Help!
Suzanne zan1519@hot.rr.com

Suzanne
February 2007

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Ditto for Tom's Jan 2014 answer! I'm a 59 year old housewife and I feel great about making this machine work again! Thank you for this forum!!

Jane
November 2014
How do I determine a faulty heat sensor on epic 6500 sr electrlus vacuum cleaner?

Tom
January 2014
Had not touched the control valve ever, until today, and then I had this problem. Googled the problem,found this , and voila, all,is good again....probably time to buy a Miele, and move this old timer to the basement, purchasd it in the late 90's...glad I didn't have to spend any mney fixing this..Thanks for the answer!!!!

Qdog
November 2013
Opened up the machine is 2 minutes flat. Disconected the tube from the valve (near the on/off switch) Easy as Pie!!! Back in business after 5 minutes!!! Thank You!!

Mikey B
October 2013
Thanks daddo. Did not have to spend any money on parts or service. Disconnecting the little tube worked.

1m
January 2011
simple to bypass the control valve...open the front of the machine (where the bag goes) slide the channel locks off the sides, and open (slightly) the top, and disconnect the little tube that runs to the control valve.

done.

daddo
June 2009
Oddly, my 15 year old (10-6-93) just did the same thing moments ago - first thing I did is enter the style in Google search and bingo - here is the answer - on my way to the Aerus Repair center - love the web and my Electrolux!

CC
May 2008
Can the control valve be bypassed?

Alex
September 2007
Thank you so much eluxman! I had no idea of the name change and that was causing a great bit of frustration. From your useful information, I found a service center about 1 hour from me, and upon speaking with the associate there, he agreed it was the control valve.
For others with this problem, I was told the control valve is only $14 and service was $29.99, not nearly as bad as I had imagined. Much cheaper than buying a new 'cheap' vac.
Thanks again!
Suzanne

Suzanne
March 2007
The control valve has gone bad. This is the dial that you move on the top of the vacuum that has numbers on it.
You cannot do anything to bypass this problem from outside the machine.
This is not a repair that you can make yourself. You should look in your local yellow pages for Aerus (new name for electrolux) under vacuum cleaners, or go to www.aerusonline.com and find your local dealer. It is not too expensive to have fixed, it is a common issue with later model electroux vacuums.

eluxman
February 2007

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